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Privacy Policy

Introduction

At Knot My Thing, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit our website or use our services.  

Information We Collect

We may collect the following types of personal information:  

  • Personal Information: This includes your name, email address, and other contact information that you voluntarily provide to us, such as when you sign up for our newsletter, make a purchase, or contact us with a query.

  • Usage Data: This includes information about how you interact with our website, such as your IP address, browser type, operating system, and browsing history.  

  • Payment Information: If you make a purchase on our website, we may collect your payment information, such as your credit card number and billing address.  

How We Use Your Information

We use your personal information for the following purposes:

  • To process your orders: We use your personal information to fulfill your orders and ship your products to you.

  • To communicate with you: We may use your contact information to send you order confirmations, shipping updates, and other relevant information.

  • To improve our website and services: We may use your usage data to analyze how our website is being used and to make improvements to our website and services.

  • To personalize your experience: We may use your personal information to personalize your experience on our website, such as by recommending products or services that you may be interested in.  

  • To comply with legal obligations: We may use your personal information to comply with legal obligations, such as tax laws and record-keeping requirements.

Sharing Your Information

We may share your personal information with the following third parties:

  • Payment processors: We may share your payment information with our payment processors to process your payments.  

  • Shipping carriers: We may share your shipping address with our shipping carriers to ship your orders to you.

  • Service providers: We may share your personal information with our service providers, such as our website hosting provider and email marketing provider, to help us provide our services to you.

  • Law enforcement: We may share your personal information with law enforcement if required by law or if we believe it is necessary to protect our rights or the rights of others.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use a variety of security measures, including encryption, firewalls, and secure servers, to protect your personal information.  

Your Rights

You have the right to:

  • Access your personal information: You can request access to your personal information that we hold.

  • Correct your personal information: You can request that we correct any inaccurate or incomplete personal information that we hold about you.  

  • Erase your personal information: You can request that we erase your personal information in certain circumstances.

  • Restrict the processing of your personal information: You can request that we restrict the processing of your personal information in certain circumstances.  

  • Object to the processingData portability: You can request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.  

Cookies

We use cookies on our website to collect information about how you use our website. Cookies are small text files that are stored on your computer or mobile device when you visit a website. We use cookies to:  

  • Track your browsing history: We use cookies to track your browsing history on our website so that we can personalize your experience and recommend products or services that you may be interested in.  

  • Measure website traffic: We use cookies to measure website traffic and to understand how our website is being used.

  • Improve website performance: We use cookies to improve the performance of our website and to make it more user-friendly.

You can disable cookies in your browser settings, but please note that disabling cookies may affect your experience on our website.  

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us

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